Our Culture And Values

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Teamwork, collegiality, shared responsibility, and respect are the principles that define our business culture. We are an inclusive firm rooted in the core values of excellence, loyalty, respect, initiative, and integrity. We put a lot of effort into ensuring that we provide the highest quality advice to our clients in an environment that is professionally and personally rewarding.

If we could pick one word to describe us, it would be Dedicated. Obviously. But if we could pick four, our core values would top the list:

  • Transparency:
    You will understand what we’re doing and the costs.
     
  • Efficiency:
    We use technology and common sense to make the most of any budget.
     
  • Education:
    Knowledge is the best investment we can make in our teams.
     
  • Commerciality:
    Are we adding value? If yes: we keep going. If no: we stop, we think about it and we fix it.

We value integrity. We are committed to the highest ethical and professional standards. We would rather lose a client than deviate from the highest standards of ethical conduct. 

We have a passion for service excellence. It affects and acts as a positive charge in everything we do, from servicing clients to our community contribution. 

We strive to meet and exceed expectations. We work to provide services of the highest calibre on or-ahead-of-schedule, on every job, on every occasion, for every client. 

We focus on serving the client. We listen … and listen hard. Understanding the client is as important as understanding the law. We listen to our clients and understand their business, their needs, their wants and their expectations. 

We value trust and loyalty. They enable us to deliver timely, cost effective and commercial legal advice to our clients. 

We value innovation, creativity and boldness. We support and encourage fresh approaches to problem solving and view our creative process as an investment in our client relationships. 

Inside the firm, we value each other as people and as colleagues. We will always treat each other with civility, respect, sensitivity and tolerance. Our firm is a place where people enjoy their work and share a positive, optimistic attitude.

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Let's Talk

A typical law firm? Not really. But a partner for the people and businesses we work with? Absolutely.

Our determination to do things a better way is nothing without our clients. So if you like what you see and think we’d make a good team, let’s talk. Pick up the phone and call us direct or make specific enquiries to our individual email addresses across the website. Alternatively use the form to submit general questions and comments.

Either way, we’ll get the message.

Edinburgh

t0131 625 9191

Glasgow

t0141 428 3258

Galashiels

t01896 550991