Client Service

Lawyers. For Business.

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We advise clients of all sizes and from many different sectors. Thanks to our partner-led approach, our clients trust us with their most important transactions, disputes and projects. We cut through complexity, remove jargon, reduce business risk and focus on commercial realities.

Because technical legal knowledge and ability alone is not enough, we build strong working relationships with our clients. By doing so, we are able to develop a deeper understanding of our clients’ businesses, provide commercially smart, innovative advice and create better business outcomes for our clients.

When we ask clients to outline the reasons why they choose us in preference to our competitors the key reasons are:

  • Partner-led service.
    Clients stress the importance of knowing they will always receive the correct level of partner involvement, not just occasionally.

  • Commercial advice.
    Clients value our ability to cut through the legal jargon and deliver clear commercial guidance and recommendations rather than simply offering options. Our focus is always on getting the deal done as efficiently as possible. 

  • Quality of the team.
    Clients appreciate the fact our teams working with them are not in a constant state of flux, reflecting our excellent staff retention.

  • Pricing transparency and choice.
    We take an innovative approach to pricing, providing our clients with both transparency of pricing and choice.

It’s time to expect more from your law firm. 

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Let's Talk

A typical law firm? Not really. But a partner for the people and businesses we work with? Absolutely.

Our determination to do things a better way is nothing without our clients. So if you like what you see and think we’d make a good team, let’s talk. Pick up the phone and call us direct or make specific enquiries to our individual email addresses across the website. Alternatively use the form to submit general questions and comments.

Either way, we’ll get the message.

Edinburgh

t0131 625 9191

Glasgow

t0141 428 3258

Galashiels

t01896 550991